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Internship at Customer Service

We offer you a position to experience the dynamics in an international environment and learn to know what it means to work at customer service.
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WHO ARE WE

Hoomark is one of the biggest producers of gift-wrap paper in Europe. Each year about 220 million meters of paper are produced, enough to wrap our earth 5 times!
For all collections various paper- and foilmaterials are used, for example hologram and metalpaper. Each year a new standard collection is developed and sold, and next to the standard collection we offer customer specific solutions as well.
Hoomark also deliveres a wide range of accessories like bags, bows, ribbons and boxes. These are developed in Hoogeveen and bought in China.
For all of our products we can use the latest licenses, like Disney, Hello Kitty and Warner Bros.
Summarized: Hoomark is
the one-stop-shop-supplier of all products adding value to a gift !


Every day about 110 people at Hoomark in Hoogeveen are developing designs, print paper and convert these into consumer rolls, assemble displays and purchase and sell our products. In peak season about 60 people are additionally employed in manufacturing to be able to produce the demand. Since 2004 Hoomark is a division of International Greetings PLC. With other divisions in Europe, Australia and the USA almost the whole world is provided with our gift-wrap assortment.

What do we offer
Our customers are the bigger retailers, wholesalers and (service) merchandisers situated in the Benelux, Germany, France and Spain. In these countries we sell directly to e.g. Carrefour, Auchan, Kruidvat, HEMA, Lidl, Aldi and MontiChelvo. We have our own native salesmanagers who know and understand their culture and the local retailers.
We offer you a position to experience the dynamics in an international environment and learn to know what it means to work at customer service. Within a regional team (consisting customer service, salesmanager, buyer and a designer) you will work closely with the customer service colleagues involved.
You will be involved in all activities from quotations to order entry and you will have the chance to get in direct contact with the customers and our local salesmanagers.
You will learn to work with an ERP-system to maintain customer data, item data, call-off contracts and order entry.

What do you bring with you
- You are studying Commerciёle Economie or International Business & Languages or a relevant commercial study on HBO level
- You must be able to talk, read and write fluently one of the following languages: German or French. Preferably English and/or Dutch as well.
- Empathy for other cultures
- Team player
- Accurate (you have to deal with a lot of detailed information and data)
- Pro-active and customer focused
- Know to handle MS Office

Contact
Additional information can be given by Klaas de Graaf, Customer Service Manager.
Telephone: 0528-225152, e-mail:
k.degraaf@hoomark.com

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